Privacy Policy
Effective date: September 12, 2025
Who we are: COMFORT by the Cross Eyed Cricket (“COMFORT,” “we,” “us,” “our”)
Website: https://www.comfortevv.com/
Contact: manager@comfortevv.com • (812) 909-3742 • 230 Main St, Evansville, IN 47708
1) Scope
This Policy explains how we collect, use, disclose, and safeguard information when you visit ourwebsite, make a reservation, place an order, join our mailing list, or otherwise interact with usonline. It applies to visitors from the United States and, where stated, to visitors from theEuropean Economic Area (EEA), the UK, and other regions with privacy laws that grant specific rights.
2) Information we collect
● Identifiers & contact info (name, email, phone, address).
● Order & reservation details (date/time, party size, items, special requests).
● Payment info processed by our payment provider (we receive limited details like last 4digits and status; full card data stays with the provider).
● Device & usage data (IP address, device/browser type, pages viewed, referring/exitpages, timestamps, general location derived from IP).
● Cookies & similar tech (see Section 7).
● Marketing preferences (newsletter opt-in/opt-out, event interests).
● User content (reviews, survey responses, messages you send us).
● Job applicant data (if you apply through our site).
3) Sources
We collect information directly from you, automatically via your browser/device, from our serviceproviders (e.g., reservation, ordering, analytics, payment, and email platforms), and frompublicly available sources consistent with applicable law.
4) How we use information
● Provide our site, take reservations, fulfill orders, arrange pickup/delivery, and provide customer support.
● Send transactional communications (order confirmations, reservation updates).
● Personalize your experience and our marketing (with your choices honored).
● Improve our menu, operations, and website (analytics, debugging).
● Detect, prevent, and respond to security incidents and fraud.
● Comply with legal obligations and enforce our terms.
5) How we share information
We share information with:
● Service providers/Processors (hosting, reservations, ordering/delivery, payments, email/SMS, analytics, security, and customer support).
● Legal and safety recipients when required.
● Business transfers (e.g., reorganization, merger).
● We do not sell your personal information for money.
● Some states treat certain advertising/analytics as a “sale” or “sharing.”
See Section 7 and Section 10 for your choices.
6) Payment processing
We use a third-party payment processor that handles your card data in compliance withPCI-DSS. We do not store full card numbers.
7) Cookies, analytics & ads
We use cookies and similar technologies to operate the site, measure performance, and (ifenabled) personalize marketing. You can manage cookies through your browser settings andour cookie banner (where available). Some jurisdictions treat targeted advertising as a “sale” or“sharing.” Use the “Do Not Sell/Share or Targeted Advertising Opt-out” link in our footer tocontrol this. We also honor browser-based opt-out signals (e.g., Global Privacy Control)where required.
8) Data retention
We retain personal information only as long as needed for the purposes described, to meetlegal/accounting obligations, or to resolve disputes.
9) Data security
We implement administrative, technical, and physical safeguards designed to protect personalinformation. No method of transmission or storage is 100% secure.
10) Your privacy rights
Depending on your state/country, you may have rights to:
● Know/Access the categories and specific pieces of personal information we hold.
● Correct inaccuracies.
● Delete your personal information.
● Data Portability.
● Opt out of targeted advertising,“sale/sharing” of personal information, or certainprofiling.
● Appeal our decision if we decline to act on a request.
How to exercise your rights: Email manager@comfortevv.com. We will verify your request.You may designate an authorized agent as allowed by law.
State specifics:
● California/Colorado/Connecticut/Virginia/Utah: access, delete, portability, opt-out.
● Texas: rights effective July 1, 2024.
● Iowa: rights effective Jan 1, 2025.
● New Jersey: rights effective Jan 15, 2025.
● Minnesota: rights effective July 31, 2025.
● Indiana: rights effective Jan 1, 2026.
11) Children’s privacy
Our website is not directed to children under 13. We do not knowingly collect data from childrenwithout parental consent.
12) International users (EEA/UK)
When offering services to individuals in the EEA/UK, we act as a data controller. Ourprocessing bases include contract, legitimate interests, consent, and legal obligations. You mayhave GDPR/UK GDPR rights (access, rectification, erasure, restriction, portability, objection,and withdrawal of consent).
13) Do Not Track
Where state law requires recognition of browser-based opt-out signals, we honor them.
14) Third-party links
Our site may link to third-party services (delivery platforms, reservation systems, socialnetworks). Their privacy practices are governed by their own policies.
15) Changes to this Policy
We may update this Policy to reflect changes in our practices or the law. We’ll post the revisedversion with an updated “Effective date.”
16) Contact us
Questions or concerns?
COMFORT by the Cross Eyed Cricket
230 Main St, Evansville, IN 47708
Email: manager@comfortevv.com
Phone: (812) 909-3742
Who we are: COMFORT by the Cross Eyed Cricket (“COMFORT,” “we,” “us,” “our”)
Website: https://www.comfortevv.com/
Contact: manager@comfortevv.com • (812) 909-3742 • 230 Main St, Evansville, IN 47708
1) Scope
This Policy explains how we collect, use, disclose, and safeguard information when you visit ourwebsite, make a reservation, place an order, join our mailing list, or otherwise interact with usonline. It applies to visitors from the United States and, where stated, to visitors from theEuropean Economic Area (EEA), the UK, and other regions with privacy laws that grant specific rights.
2) Information we collect
● Identifiers & contact info (name, email, phone, address).
● Order & reservation details (date/time, party size, items, special requests).
● Payment info processed by our payment provider (we receive limited details like last 4digits and status; full card data stays with the provider).
● Device & usage data (IP address, device/browser type, pages viewed, referring/exitpages, timestamps, general location derived from IP).
● Cookies & similar tech (see Section 7).
● Marketing preferences (newsletter opt-in/opt-out, event interests).
● User content (reviews, survey responses, messages you send us).
● Job applicant data (if you apply through our site).
3) Sources
We collect information directly from you, automatically via your browser/device, from our serviceproviders (e.g., reservation, ordering, analytics, payment, and email platforms), and frompublicly available sources consistent with applicable law.
4) How we use information
● Provide our site, take reservations, fulfill orders, arrange pickup/delivery, and provide customer support.
● Send transactional communications (order confirmations, reservation updates).
● Personalize your experience and our marketing (with your choices honored).
● Improve our menu, operations, and website (analytics, debugging).
● Detect, prevent, and respond to security incidents and fraud.
● Comply with legal obligations and enforce our terms.
5) How we share information
We share information with:
● Service providers/Processors (hosting, reservations, ordering/delivery, payments, email/SMS, analytics, security, and customer support).
● Legal and safety recipients when required.
● Business transfers (e.g., reorganization, merger).
● We do not sell your personal information for money.
● Some states treat certain advertising/analytics as a “sale” or “sharing.”
See Section 7 and Section 10 for your choices.
6) Payment processing
We use a third-party payment processor that handles your card data in compliance withPCI-DSS. We do not store full card numbers.
7) Cookies, analytics & ads
We use cookies and similar technologies to operate the site, measure performance, and (ifenabled) personalize marketing. You can manage cookies through your browser settings andour cookie banner (where available). Some jurisdictions treat targeted advertising as a “sale” or“sharing.” Use the “Do Not Sell/Share or Targeted Advertising Opt-out” link in our footer tocontrol this. We also honor browser-based opt-out signals (e.g., Global Privacy Control)where required.
8) Data retention
We retain personal information only as long as needed for the purposes described, to meetlegal/accounting obligations, or to resolve disputes.
9) Data security
We implement administrative, technical, and physical safeguards designed to protect personalinformation. No method of transmission or storage is 100% secure.
10) Your privacy rights
Depending on your state/country, you may have rights to:
● Know/Access the categories and specific pieces of personal information we hold.
● Correct inaccuracies.
● Delete your personal information.
● Data Portability.
● Opt out of targeted advertising,“sale/sharing” of personal information, or certainprofiling.
● Appeal our decision if we decline to act on a request.
How to exercise your rights: Email manager@comfortevv.com. We will verify your request.You may designate an authorized agent as allowed by law.
State specifics:
● California/Colorado/Connecticut/Virginia/Utah: access, delete, portability, opt-out.
● Texas: rights effective July 1, 2024.
● Iowa: rights effective Jan 1, 2025.
● New Jersey: rights effective Jan 15, 2025.
● Minnesota: rights effective July 31, 2025.
● Indiana: rights effective Jan 1, 2026.
11) Children’s privacy
Our website is not directed to children under 13. We do not knowingly collect data from childrenwithout parental consent.
12) International users (EEA/UK)
When offering services to individuals in the EEA/UK, we act as a data controller. Ourprocessing bases include contract, legitimate interests, consent, and legal obligations. You mayhave GDPR/UK GDPR rights (access, rectification, erasure, restriction, portability, objection,and withdrawal of consent).
13) Do Not Track
Where state law requires recognition of browser-based opt-out signals, we honor them.
14) Third-party links
Our site may link to third-party services (delivery platforms, reservation systems, socialnetworks). Their privacy practices are governed by their own policies.
15) Changes to this Policy
We may update this Policy to reflect changes in our practices or the law. We’ll post the revisedversion with an updated “Effective date.”
16) Contact us
Questions or concerns?
COMFORT by the Cross Eyed Cricket
230 Main St, Evansville, IN 47708
Email: manager@comfortevv.com
Phone: (812) 909-3742
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